Business Intelligence Services

Evaluation and possible introduction of controlling into a health institution

The aim is to set the basic management processes within the health institution using controlling as a modern element of organization management.

Business intelligence services offer the following possibilities for the health institution:

• real view of the true management status and revelation of the weak points
  
• definition of  controlling and its possible introduction into the organization
  
• operational availability of the relevant information that facilitates decision making
  
• reduction of costs on creation of necessary information
  
• daily information on material flow
  
• unique identification of the end user (department, patient), direct approach to patient data (diagnoses)
  
• effective flow control of pharmaceuticals and sanitary supplies
  

Reporting concept and data source analysis

 The aim is to lay out and define a complex system of reports and indicators that would satisfy the informational needs of management and controlling division of the health institution. The proposed reports are organized according to the needs of the users, the executive staff on the different management levels, and provide necessary information to facilitate decision making.
The aim of the data source analysis is to check the availability and quality of the data sources from the view of the suggested reporting concept. System changes leading to an improvement of quality and availability of the data sources may be proposed thereafter.

Targeted controlling in specific fields

Material resources controlling

The aim of controlling in stock holding is to suggest and introduce a fast transfer of information on material consumption to the data storage and to set relations between the material consumed and the health care provided.

Clinical audits and analyses of the records of the health care provided

The aim of the clinical audits and analyses is to find out whether the only predicative value of the doctor's work - the patient's bill - is administered properly, in accordance with the legislation and with the real care provided lege artis which is noted in the medical documentation. The general purpose also is to adapt a procedural approach, to consolidate the medical information and to support education.

Audits on the medical documentation administration

The offer of audits on the medical documentation administration is the logical consequence of the raising requirements on validity, acquisition, sharing and securing of all the clinical information that form the medical documentation. The last change of the act no. 20/1966 coll. from April 19, 2007, confirms the importance of the correctness of the patient records administration.

Audits on the structure and quality of the care provided by the health institution

The offer focuses on reviewing the results and range of the care offered by the given institution compared to particular global quality indexes and subsequent evaluation of the efficiency of the healing processes.

Management support provided by the management information system

PQS – P

PQS - P is a complex outsourced system for measuring and monitoring of the performance, efficiency and flaw indicators of the medical care provided in the health institutions. The management of the health institutions is therefore provided by many valuable decision-making information in the form of key indexes.

Management information system (MIS)

The management information system is focused on measuring the performance and efficiency of the healthcare provided and is intended to be used by health institution managers. It utilizes the Balanced Scorecard principle as the method for management support where the decision making and the management itself are not only the result of the financial criteria, but of four balanced perspectives: financial, customer, procedural and personal.